
The Keller Fay Group provides the only continuous monitoring system of all marketing-relevant conversations in America, in whatever form or context they occur, including face-to-face, telephone and Internet. We can monitor not only what gets talked about by consumers through online channels, but also the 90% of word of mouth that takes place offline.
Interviewing a large, nationally representative sample of 36,000 Americans ages 13+ each year, TalkTrack® measures over 350,000 conversations about brands annually.
TalkTrack® supports your marketing decision making:
Situation Assessment
Targeting
Channel Selection
Message Development
Marketing Effectiveness
All major consumer categories are covered in TalkTrack®.
To learn more about TalkTrack®, contact us.
All Media Are Social: The Unique Roles of TV, Print & Online in Driving Word of Mouth
MediaBizBloggers.com
Soup/Keller Fay Research
Staying the Course Makes Sense for Marketers During Crisis, Study Concludes
The New York Times
Google's Seven Rules for Building Brands with Word of Mouth
MediaBizBloggers.com